Responsible Gaming

Hibjaee Responsible Gaming — Your Complete Guide to Safe Play

Gaming should be fun, not stressful. hibjaee believes responsible play is the best kind of play. We give you all the tools, tips, and support you need to always stay in control.

18+ Only
24/7 Support
Safe Environment

What is responsible play?

Responsible gaming means keeping gaming as entertainment — not treating it as a source of income or letting it become a habit you can't control. hibjaee always wants you to play consciously, within a set budget, and for the fun of it.

The reality is, winning and losing are both part of any gaming platform. Responsible play means keeping a clear head when you lose — stepping back instead of chasing losses — and not letting a winning streak push you beyond your limits. At hibjaee, we want this to be more than a rule; we want it to be a culture.

Every player's situation is different. For some, the limit is ৳500; for others, it's ৳5,000. hibjaee's responsible gaming system lets you set your own limits. We provide the tools — the decisions are yours.

Responsible play at hibjaee is built on three core principles — Awareness, control & support. Whenever you feel that gaming is affecting your daily life, hibjaee's support team is always here for you.

Keep in mind: Gaming is never a solution to financial problems. Chasing losses by placing bigger bets is where trouble begins.

Traits of a Responsible Gamer

  • Set a fixed budget before you start playing
  • Play for fun, not to escape stress
  • Set your limits before you start playing
  • Know when to walk away after a loss
  • Never play with borrowed or loaned money
  • Keep gaming time separate from family and work
  • Be honest with yourself about where you stand

hibjaee's Commitment

No Access for Minors
Strict Age Verification
Spend Limit Controls
Daily, Weekly & Monthly Limits
24/7 Support
Immediate help for any concern

All the tools to keep yourself in control

At hibjaee, you stay in full control of your gaming experience. Use any of the tools below, whenever you need them.

01

Deposit Limit

Set a daily, weekly, or monthly maximum deposit limit. Once the limit is set, no deposits above that amount will be accepted. A 24-hour cooldown applies before any increase takes effect.

02

Session Time Limit

Set a time limit for each session before you start. Once the time is up, the system will notify you and prompt you to end the session.

03

Reality Check

Pop-up notifications will appear at regular intervals showing how long you've been playing and how much you've spent — keeping you aware and in control.

04

Cooling-Off Period

If you feel a break would do you good, you can temporarily suspend your account for anywhere between 24 hours and 30 days.

05

Loss Limit

Set a cap on how much you can lose before play stops. Decide in advance the maximum you are willing to lose in a day or a week.

06

Self-Exclusion

If you feel you seriously need to step away, you can exclude yourself from the platform permanently or for an extended period. Your account will be completely inaccessible for the duration of the exclusion.

These tools are available at any time from your account settings. If you have any questions, Help Center Contact us.

Our Commitment to Responsible Gaming

Not just in words — hibjaee works at every step to ensure your gaming stays safe.

Age Verification System

Strict age verification is required at registration. No one under 18 can open an account at hibjaee. Withdrawals are not possible without completing KYC.

Player-Friendly Support

If a player shows signs of problem gambling, the hibjaee team proactively reaches out and offers support.

Harm Reduction Technology

The system automatically detects unusual gaming patterns and alerts the user.

Transparent Policies & Information

We provide full transparency on game odds, Return-to-Player (RTP) rates, and house edge.

Trained Support Team

The hibjaee customer support team is specially trained in responsible gaming and equipped to handle sensitive conversations with care.

Fund Protection

Your deposited funds are kept completely separate from hibjaee's own operational funds. Your money is safe under any circumstances.

Ask Yourself These Questions

Go through the questions below. If you answer "Yes" to most of them, it's time to take a step back. hibjaee is always here for you.

1

Do you find yourself thinking about placing more bets to recover money you've lost?

2

Have you been hiding your gaming from family or friends?

3

Have you ever used money meant for bills, food, or other essentials to fund your gaming?

4

Do you feel restless or irritable when you cannot play?

5

Played beyond your time limit or over your budget?

6

Tried to stop gaming but couldn't?

7

Is gaming affecting your work, studies, or relationships?

If you answered "Yes" to more than three questions, please Contact Us or consider self-exclusion.

Set a Healthy Gaming Budget

The most effective way to play responsibly at hibjaee is to set a budget before you start.

Set a monthly entertainment budget

Allocate up to 5% of your monthly income as an entertainment budget, with a portion of that set aside for gaming.

Set a Deposit Limit

Go to your account settings and set a daily or monthly deposit limit that fits your budget.

Keep Reality Check Enabled

Turn on reality check notifications every 30 minutes — a reminder of how long you have been playing and how much you have spent.

Review your session after each play

After each session, note how much you won or lost. At the end of the month, check whether you have stayed within your budget.

Take a break when you need one

After several days of play, take a cooling-off period. Come back with a clear head and a fresh mindset.

The Most Powerful Way to Protect Yourself

Self-exclusion means voluntarily removing yourself from all gaming activity on hibjaee. It's not a sign of weakness — it's a bold and smart decision.

Self-exclusion on hibjaee is completely confidential and takes effect immediately. During the exclusion period, you will not receive any promotional emails or bonus offers.

  • Choose from a minimum of 6 months up to a permanent exclusion
  • Account login is completely disabled during an active exclusion
  • Any existing balance remains protected
  • A cooldown period applies before reactivation after an exclusion ends
  • Full confidentiality guaranteed

Activate Self-Exclusion

If you feel it's time to take a break, take action today.

Visit the Support Center

Or email us: support@hibjaee.net

Exclusion Period

Short-term 6 Months
Medium-Term 1 year
Long-term 5 years
Permanent Permanently

Responsible Play: FAQs

Here are answers to the most frequently asked questions about responsible gaming.

Yes, deposit limits can be increased, but the change does not take effect immediately. There is a 24-hour cooldown period after any increase request — giving you time to reconsider. Lowering or removing a limit takes effect straight away.

Yes. Even while a cooling-off period or self-exclusion is active, new gameplay and deposits are paused — but you can still withdraw your existing balance at any time. Your money is always yours.

If a family member has concerns, they can reach out directly to hibjaee support. Our team will verify the necessary details and take appropriate action. We cannot make changes without the account holder's consent, but we can discuss the available support options.

For all exclusion periods except permanent, you can return to the platform once the period ends — but a minimum 7-day reflection period applies before reactivation. During this time, our support team will reach out to confirm you're genuinely ready to return.

Absolutely. The hibjaee support team can point you in the right direction. Gaming addiction is a real issue, and seeking professional help is completely normal. Reach out to us at the Help Center — we are here to help, not to judge.

Play for Fun, Play Responsibly

All of hibjaee's responsible play tools are right at your fingertips. Register now and enjoy a safe, fun gaming experience.

বাংলা